Over at American Banking News they have a great article with tips for conducting more successful interviews. They suggest three basic strategies for conducting a better interview. First, let the interviewee talk. People hate long silences, resist the temptation to fill a lull in the conversation instead give the candidate an opportunity to fill the silence. You may learn something important. Secondly ask open ended questions, don’t give the interviewee the opportunity to answer with a simple yes or no. If you get a one or two word answer to any of your questions, press the interviewee by asking them to clarify or expand their answer. Finally, utilize behavioral questions to bring out the style and personality of the candidate.