FAQs About Interview4

What is Interview4?

Interview4 is a web-based job candidate management and video interviewing tool.

What can I do with Interview4?

With Interview4 you can quickly and easily keep track of your job candidates. You can set-up and administer both live and virtual Interview4 video interviews. You can do all this from anywhere you have an Internet connection.

What do you mean by "live and virtual Interview4 video interviews"?

A "live" Interview4 interview is just that. You and the candidate connect in real time over the Internet so that you can conduct a live interview. The interview is recorded for later review. A "virtual" interview, on the other hand, is one where the candidate interviews themself. They receive an invitation from you with a login. They login to the Interview4 system at their convenience and, using a webcam, answer questions you have pre-selected. The virtual interview, like the live interview, is recorded. You can review a candidate's interviews at any time from the Interview4 site.

Do I need training?

The Interview4 system is designed to be intuitive and easy to use. Nevertheless, we will provide live web-based training to all of your users. We also provide free telephone support during business hours.

Are there any legal issues with using video interviewing?

According to the EEOC, "Under Title VII, it is not illegal for an employer to learn the race, gender or ethnicity of an individual prior to an interview. Of course, Title VII requires that all individuals be provided equal, nondiscriminatory treatment throughout the hiring process. If an employer representative observes a job seeker in a video clip, and either learns or surmises the person's gender, race, or ethnicity, such knowledge could increase the risk of discrimination or the appearance of discrimination. Employers need to take care in training hiring officials and human resources staff about the appropriate responses when gender, race, or ethnicity are disclosed during recruitment. Video clips might be analogized to information on a resume that clearly tells an individual's race, such as, "President, Black Law Students Association." In this situation, as with the video clip, the employer needs to focus on the person's qualifications for the job."

Our virtual interview tool actually eliminates interviewer bias, by subjecting all candidates to the same process and set of questions. Clearly the process is equal and non-discriminating in the way it treats individual candidates, as required by law and as with the Live interviewing tool, provides a record of all video interviews.

What if I like the idea of video interviewing but don’t want to “do it myself”?

Interview4 was created for customers who want to do a better job of candidate management and interviewing. For organizations who prefer a “full service” solution, our consultants are happy to discuss your needs and provide a proposal. Please contact Hire-Intelligence at 800-385-1993 or via email at [email protected].

What is a "Virtual Showcase"?

There are two virtual interview options available in Interview4. In both cases the job candidates interview themselves with a webcam, answering questions presented on-screen. The "Virtual Interview" the candidate sees the questions for the first time during the online interview and they have one opportunity to answer them. The "Virtual Showcase" gives the candidates the questions in advance, and then allows them to redo their answers until they are satisfied with the resulting video.

How long are Interview4s kept on file?

Interview4s are kept indefinitely as long as you have an active account. Should you choose to terminate your Interview4 service, you can request that we send you an export of your Interview4 files on either a DVD or flash memory device within 60 days of termination. There will be a small charge for the media and shipping.

If I stop service who owns the Interview4s in my account?

Interview4s are the property of the User. While you are an active User we will maintain storage of all of your Interview4s indefinitely. Should you need to terminate your Interview4 service you have the option of requesting an export of your Interview4 video files within 60 days of termination.

How much video storage capacity do you have?

Because cloud based storage has become so readily available we have access to an unlimited amount of storage space. That's why we can keep all of your Interview4s on file for the lifetime of your service.

What are the hardware requirements to use Interview4?

Interview4 is a web based service and requires you have a broadband connection and Adobe Flash Player 10 or higher both as a candidate and an employer. In addition candidates taking an Interview4 must have a camera attached to their computer. We recommend the Microsoft LifeCam available online and in many retail stores.

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